Terms of service

The agreement

These terms are between you, the business that signs up, and Monty Digital Limited ("we"). By creating an account you agree to them. ReferSprout is for businesses, not consumers.

Our company number is 14388429. Our registered office is 11 Worboys Road, Worcester, WR2 4JJ, United Kingdom. Our VAT number is GB437112617.

What ReferSprout does

ReferSprout runs a customer referral programme on your Stripe account. It tracks who referred whom, counts qualifying payments and applies the discounts or account credit you set. It doesn't make cash payouts.

Your account

• Keep your sign-in details safe. You're responsible for what happens in your account.
• Give us accurate details and keep them up to date.
• You must have authority to connect the Stripe account you connect.

Trial, billing and cancellation

• Subscriptions are monthly: Starter $79/month or Growth $199/month plus applicable taxes, billed through Stripe. Subject to fair usage.
• Test mode is free. The 30-day free trial starts when you start it after connecting a live Stripe account, and a card is required. If you don't cancel, the first monthly period is charged when the trial ends. Returning after cancellation does not start another trial.
• Your monthly plan renews each month until you cancel. You can cancel from billing settings at any time.
• Subscription payments are non-refundable, except where required by law. Cancelling stops future renewals; access continues until the paid period ends, when your referral programmes pause.
• We'll give at least 30 days' notice of a price change, and it applies from your next renewal.

Your referral programme

• You set the rewards and the rules shown to your customers, and you're responsible for honouring them and for your own programme terms.
• Rewards are applied to your Stripe account and reduce what you collect. You're responsible for any tax treatment of discounts and credit. Check with your accountant.
• You must have a lawful basis to share your customers' data with us, and tell them about it in your privacy notice.
• We apply rewards based on Stripe data. If Stripe data is wrong or delayed, rewards may be too. Tell us and we'll help put it right.

Data protection

For your customers' data, you're the controller and we're your processor. Our data processing terms form part of these terms. Our privacy policy covers the data we control.

Acceptable use

• Don't use ReferSprout for anything unlawful, or to send unsolicited messages.
• Don't try to get around referral checks, access other accounts or overload the service.
• Don't resell ReferSprout without our written agreement.
• Our fair usage policy forms part of these terms. Its allowance is a review threshold, not an automatic restriction or charge. Occasional overages are not a breach. Consistently exceeding your allowance requires an upgrade or an agreed custom plan. If, after a conversation, we cannot agree sustainable use, we may restrict use or close the account with reasonable advance notice and time to make other arrangements.

Availability and changes

We aim to keep ReferSprout running at all times, but we don't promise it will never be interrupted. We may change features.

Liability

• Our total liability under these terms is limited to the subscription fees you paid us in the 12 months immediately before the claim.
• We aren't liable for indirect loss, lost profit or rewards issued under rules you set.
• Nothing in these terms limits liability that can't be limited by law.

Ending the agreement

You can close your account at any time. We may suspend or close an account that breaks these terms, after notice where we can give it. The separate fair usage review process above requires reasonable advance notice before any restriction or closure. When an account closes, we stop issuing rewards and delete data as our privacy policy says.

Law

These terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction.